Frequently Asked Questions
Everything you need to know about your L'ange hair journey.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. Standard shipping within the US usually takes 3-7 business days, while international shipping may take 10-21 business days depending on the destination.
What is your return policy for styling tools?
We offer a 60-day satisfaction guarantee. If you are not completely happy with your styling tool, you can return it within 60 days of purchase for a refund or exchange, provided it is in its original packaging.
Do your styling tools come with a warranty?
Yes, all L'ange styling tools come with a 1-year limited manufacturer's warranty that covers defects in materials and workmanship from the date of purchase.
Are L'ange hair care products sulfate-free?
The majority of our liquid hair care products are formulated without sulfates, parabens, and harsh chemicals to ensure your hair stays healthy and vibrant. Please check the specific product page for a full ingredient list.
How can I track my package?
Once your order ships, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
Can I use L'ange tools on color-treated hair?
Absolutely! Our tools feature adjustable temperature settings and advanced technology like infrared heat and ionic output, which are designed to protect and preserve color-treated and delicate hair.